Subject Area: Leadership, Overcoming Adversity, Other, Other
Why Conflict Management is so important!
Conflict management is so critical for organizations and companies to operate at their peak effectiveness. Without a clear strategy, productivity will decrease and organizational culture becomes toxic. Through the process of executive coaching, decision makers who drive the company and organization can tactically resolve conflicts so that they actually produce a higher ROI for the benefit of all involved.
What Does this Course Cover?
This (4) part course on conflict management will cover key skills to identify, diffuse, resolve conflicts. As well as equip the learner with key strategies to understand why conflicts occur, and how to manage them constructively in the future.
What is included with this course?
Leaners will receive PDF downloads of course handouts, slide share presentation, and audio mp3, in addition to the video based content included. All aimed to reinforce key skills to implement constructive conflict resolution tools in business.
- Conflict 101
- Conflicts are a normal part of all human relationships, the business world no different. The consequences of conflicts can cripple effective dialogue between co-workers, between businesses partnering with one another, between businesses and customers, and between businesses and communities.
- Conflict 201
- The ability to resolve conflicts can be critical to an organization’s short-term health and long-term success. Frequently conflicts don’t cure themselves but intensify as time passes. When tension is present due to conflict, people focus on defending positions rather than making the best possible use of available information and resources.
- Conflict 301
- The key to resolving intense conflict where the parties are not speaking, fighting outright or avoiding each other altogether is to establish a safe framework for them to communicate their differences. With the help of an executive coach, this conflict resolution process is constructive.
- Conflict 401
- Successful companies do not avoid disagreements; they resolve them while remaining respectful of all involved, thereby strengthening their relationship. These steps are a simple, but effective way to resolve conflict while avoiding the common and destructive patterns.